HOW CAN I CHANGE MY SHIPPING ADDRESS?

By default, the last used shipping address will be saved into to your Excellent Computers Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

HOW DO I ACTIVATE MY ACCOUNT?

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at info@etscomputers.ng

IS THERE A CHECKOUT LIMIT? / WHAT ARE ALL THE CHECKOUT LIMITS?

Excellent Computers Store is a popular spot and gets lots of shoppers at a time. These limits are in place to make sure everyone has a good time trying and purchasing their products. So...

- Each member is entitled to only one (1) sample order every day.

- Each member is entitled to one (1) bundle of sample for each product.

- Your account must have sufficient points before you can checkout the sample products.

- Kindly clear all pending payments before another checkout.

HOW CAN I TRACK MY ORDERS & PAYMENT?

After logging into your account, the status of your checkout history can be found under Order History. , a tracking number (Product tracking number) will be given to you then visit our TRACKING PAGE 

HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?

Members who ship their orders within Abia State should expect to receive their orders within five (1) to ten (3) working days upon payment verification depending on the volume of orders received.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

WHAT IS THE ACCUMULATED DELIVERY FEE FOR? HOW MUCH IS THE HANDLING FEE?

Delivery fee determines on your location.

HOW DO I MAKE PAYMENTS USING PAYSTACK? HOW DOES IT WORK?

Paystack is the easiest way to make payments online. While checking out your order;  Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paystack  payment, a payment advice will be automatically generated to Excellent Computers Store system for your order.

It's fast, easy & secure.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

At the moment, we only accept Credit/Debit cards and Mobile Transfer.